Art, Creativity, and the Future

I have always been a perfectionist.
Failing has always been one of my greatest fears.
I am my own worst critic.

I’m 32 years old, and these are my truths. Thankfully, these truths don’t always hold me back. Since beginning graduate school, and especially this Creativity and Networks class, I have learned that part of my process is allowing myself to panic, to be fearful of the unknown. Once I allow my lizard brain (Godin, 2012) to have a go at talking me out of something, I am set to create something. I require a lot of relaxed attention (Kelley & Kelley, 2013) and productive procrastinating (Kleon, 2012; Kleon, 2014).

I am already becoming more creatively confident (Kelley & Kelley, 2013). Today I am a painter, a poet, a sculptor, a crafter, a designer, a baker, and a cook. I am a problem-solver, a question-asker, a change-maker, and a people-mover. Those embody my art today, and maybe I’ll have more art tomorrow. I have learned that art isn’t always something you hang on the wall or display on a shelf. Art can happen at home, at work, outside, or inside. It’s the way you share your strengths, strengthen your weaknesses, and make connections with other humans.

Without question, the most fun creativity project was the trash art for which I made an interior hanging wreath. While I know part of the creative process is to jump out of your comfort zone, found object art is something with which I have always been comfortable. I like collecting random bits of flotsam and jetsam, unseeing their original purpose, and mashing them together to make something new. Seth Godin (2012) tells us to “learn to see… see the world as it is, without labels, without knowing the name of what is seen” (p. 144). He goes on to say, “Art is the act of pointing a light at the darkness” (p. 149). These thoughts are helpful in trash art. First, it was an engine seal. Then, it had no name; it was merely a piece of junk with great potential. Finally, after shining a light, after playing with it along with the other bits, it became the base of a beautiful wreath.

The most challenging activity was creating the short video. Knowing that we were limited to 30 seconds or less to tell a story nearly paralyzed my creativity. Unlike ad agencies, I did not have the luxury of a crew, so I had to develop the concept, write the script, set the scene, adjust the lighting, narrate, and operate the camera. Knowing all of this from the beginning, it took me much longer than I expected to create a product, and it was only after skimming quotes about being neighborly that I felt inspired to create. Then finding a way to tuck it into a seconds-long video? Yikes. I know now that I can’t always be good at something I’ve never done before, so I have to just put it out there. If I want to make better videos, I will have to make more videos.

In Week 1 of the course, I responded yes to whether or not I consider myself a creative person. This has not changed, even with the challenge of the video, or the ramble, or writing my own newspaper blackout poem, though I realize now the breadth, depth, and potential of my creativity. I often try to compartmentalize how I will be creative, in what contexts, for what audiences, but I’m recognizing that my creativity extends much farther than I ever thought, and it can extend farther still. Even though many of my colleagues already consider me creative, I’m feeling empowered now to find new ways to really knock their socks off.

Moving into the future, there are three major points I need to remember about building, maintaining, and showcasing my creative competence. First, I must make a habit of enjoying the process of art, not just the product. I already do this with the found object/trash art, so I should be able to apply it to other creative situations. Austin Kleon (2014) tells us that we don’t have to operate as tortured artists, that the process is messy but it’s okay to share some of the messy parts because it builds connections. I think this boils down to not being in control all the time. Second, I need to think about Kelley and Kelley’s (2013) advice to empathize with the end user more when making my art, especially at work. With my art at home, I’m usually doing something for only me. But, for my art to mean anything to anyone else or make any difference, I have to better understand the needs of the users (not just customers, but also my bosses). Third, taking risks is encouraged and failing is okay. For me, this will always be the hardest to apply though it will be the most frequently repeated. Perfect is impossible and boring, and learning is not possible without failure. Godin (2012) says, “The future is unknowable, and if you are betting everything on the unknowable’s being in perfect connection with your idea, you will likely make nothing much” (p. 159), “Failure is an event, not a person” (p.187), and “Whatever happens, things are going to be fine in the end, that the pain is part of the journey, and that without pain there really isn’t a journey worth going on” (p. 214). Sometimes, I will just have to go for it, not expecting any particular outcome, and no matter what happens, I will be okay.

This semester’s readings have made a very strong case regarding the creative, innovative, connection economy. It looks like we are moving out of the industrial age and away from a black/white, right/wrong, quantitative culture. My dad, a market researcher, tells me that his clients still rely on data, big data; in fact, they are ravenous for it. He has to explain to them that data doesn’t mean anything without connecting it to people; he has to make them understand that big data without meaning or a plan of action is worthless. Ben Waber (2013) points out that “people analytics” is the next revolutionary shift in big data because human behavior is more meaningful than survey responses. Even with our increased dependence on our electronic devices, he says, “Because most communication and collaboration happens face to face, the data are critical for people analytics to take that next leap forward and become a transformative organizational tool. By combining precise data from both real and virtual worlds, we can understand behavior at a previously unimaginable scale” (para. 4). Like Waber, Penenberg (2010) highlights the importance and significance of human behavior in the virtual world. That said, I’m afraid that consumers are still just targets and demographics to big corporations. I am somewhat encouraged by Mashable’s (2013) article about marketers who are responding to human behavior, not just revenue. Godin (2012) says, “Artists want to add energy to the system, to shake it up, to keep the game moving forward” (p. 207). Are these marketers artists because they are not just sucking energy from the system or increasing market share? Sure they want their companies to be profitable, but aren’t they, too, moving the game forward?

Of all that I have learned this semester, I think one of the most important is to remember that we are all human, and we thrive on making connections. We want our ideas to matter. We want to have direction and purpose. We should respect others and seek to understand. And, as Seth Godin says over and over, make art – because you must, because you can, and because there’s never been a better time to do it.


 

References

Godin, S. (2012). The Icarus deception: How high will you fly? New York, NY: Portfolio/Penguin.

Kelley, T., & Kelley, D. (2013). Creative confidence: Unleashing the creative potential in us all. New York, NY: Crown Business.

Kleon, A. (2014). Show your work: 10 ways to show your creativity and get discovered. New York, NY: Workman.

Kleon, A. (2012). Steal like an artist: 10 things nobody told you about being creative. New York, NY: Workman Publishing.

Mashable. (2013). Eight marketers doing big data right.

Penenberg, A. (2010). How video games are infiltrating–and improving–every part of our lives. Fast Company.

Waber, B. (2013). The next big thing in big data: People analytics. Business Week.

 

Ramble on Aerial Silks

The assignment

The “Ramble”

Cathy Anderson, an accomplished author, creativity expert, and professor in the McColl School of Business at Queens University of Charlotte, speaks about the importance of “rambling” for the creative process and generating ideas. A “ramble” is going out and doing something new to you. It can be as simple as going for a hike and sitting on a hill and drawing the landscape, writing a piece of poetry, or taking an exercise class. The only requirement is that you’ve never done it before and it’s outside your comfort zone. If it makes you a little nervous, good! You’re on the right track! Anderson believes frequent rambling gets the creative juices flowing–whether it’s right then or down the road.

For this week’s personal creativity log, go on a ramble with a friend. It can be anything you want, as long as it meets the parameters above–i.e., it is new to you and it is outside your comfort zone. But you must go with a friend!

My contribution

My good friend Sarah and I decided to try out Aerial Yoga for the first time for this ramble, but we couldn’t get our schedules to mesh appropriately this week. I thought all hope was lost until we discovered we were both free for today’s AerialSilks Fundamentals class with AerialCLT. AerialCLT doesn’t have their own facility, rather their instructors travel to a few different gyms or studios in Charlotte. Today’s class was the farthest one away from me, but it was worth it to me to make the drive.

My physical preparation started yesterday with my shopping for appropriate clothing – they call for snug fitting clothes that cover the backs of the knees and midriff, and I didn’t have the leggings necessary. I spent yesterday afternoon wearing my new leggings and doing random stretches and goofy ballet poses all over the house. This morning I was so excited I managed to eat breakfast but skipped lunch thinking I was too excited I couldn’t eat. I may have been a hair anxious as well. I drove to pick up Sarah and she was running a little behind, making me more anxious because if you’re late, you can’t participate. We raced there, arriving with a few minutes to spare, and skeptically entered the front door into the blazing hot garage.

This location appeared to be a CrossFit garage on normal days, so wooden boxes and tractor tires were stacked along the walls and in the corners. It was an awkward collection of women in the waiting area, no one talking or really interacting at all. I learned later that some of the women were there for an advanced class, some were there for intermediate, and only four of us were true first-timers. It was at this point that I would have appreciated a, “Hello, I’m Katie, and I’ll be the instructor for the fundamentals class. I’ve been doing silks for [this many] years and teach for [this many]. Our goals today include [ABC].” But, unfortunately, we didn’t get that today. Those types of introductions are what helps to put me at ease in a new situation. Even meeting the other newbies would have been helpful! But, the clock struck two and into the gym area we went.

Sarah was a really good sport to do this with me. She recently had a baby and after some complications from labor hasn’t been able to work out intensely these last couple of months. I did NOT just have a baby, but I don’t work out very much either. We didn’t let our lack of physical toughness get in the way of our adventure. We learned a few basic moves: straight arm hang, shoulder hang, foot hold, standing hang, and a couple others. We would be taught the moves and then be left to practice them in repetitions. Sarah commented multiple times that I was made for this activity, and she was impressed that I was able to do the moves often on the first try. This was certainly my mental fortitude shining through in absence of physical strength.

From a mental preparation standpoint leading up to today, I’d have moments of anxiety thinking about falling from the silks and breaking and arm or my neck, and I made a few jokes about it to friends and coworkers. It’s easy for me to be discouraged when I don’t do something well immediately, but I’d been pep-talking myself for the last couple of days that almost no one can immediately do something they’ve never done before and certainly won’t be good at it until they’ve had lots of practice. I feel pretty strongly that had not given myself an attitude adjustment prior to the class (now armed with new creative knowledge), I would have doomed myself. I was still uncertain about certain moves but pushed through with determination and a smile when I could muster one. Later, Sarah told me that she admires my ability to maintain composure and willingness to push forward even if I’m feeling uncertain. Her encouragement was really valuable and appreciated, though.

Unfortunately, I ran out of juice about 50 minutes into the 90 minute course. Not eating lunch coupled with the hot garage conditions (no air conditioning, only a single box fan) led to my extreme exhaustion: my lips turned white, I stopped sweating, and my vision went haywire. Sarah and I had to leave or I was going to be sick. We were disappointed to have to go, but I think and Sarah agrees that it was for the best, my exhaustion aside. Ninety minutes is quite a commitment for a completely new workout!

We didn’t end up climbing too high up the silks or go upside down since we are still too new, but now we have something to work toward. During our wrap-up chat, we agreed that we will definitely do it again even though, come tomorrow, we are probably going to be aware of muscles we didn’t know we had. I’d like to sign up for their 8-week course in fundamentals at one of their different (air-conditioned) locations. I’d like to keep practicing so that one day I can do things like this:

Be A Good #Neighbor

The assignment

Storytelling is crucial for building a connection with consumers and followers in today’s social world. Visual stories often have the greatest impact. This creativity assignment is intended to give you a chance to experiment with visual storytelling. You will plan and shoot a one-take, short video piece. Don’t be afraid to give it a try. There is no wrong way to create your video for this assignment. Just play with the possibilities. If you like what you create, you can distribute a link to the video via Twitter and add to the conversation about your topic.

To shoot the video, you can use any device available to you–i.e., your phone, pocket camera, flip cam, or video camera. There is no need to edit or use editing software because you need to submit a piece that was shot in one, continuous take. You can record it as many times as you need to in order to get it right, but don’t edit the piece.

My contribution

Thanks to The Art of Manliness for the inspiration & tips.

Paper/Metal

The assignment

Ideas are simply a “new combination of old elements” (James Webb Young as cited in Foster, 1996, p. 13). Ultimately, creativity is the ability to successfully connect (seemingly unrelated) things.

Trash is nothing more than discarded elements that are no longer needed or no longer function for their original intent. Some argue that the materials in trash are essentially new, untapped resources for new things.

For this week’s personal creativity log, gather five seemingly unrelated items throughout the day that have been discarded as waste. Then, mash them together to create something new.

Take a photo of your creation and upload it to the creativity log. Describe the usefulness of your new creation. The more uses, the better! Then, reflect on and describe the process of generating the new product/artifact. What did it teach you about the importance of curiosity, play, and experimentation for idea generation?

My contribution

Items used:

  • Paper towel roll
  • Tetrapak
  • Magazine
  • Soda can
  • Seal from a PW4000 engine (scrap aircraft engine component)

I collected each item on a different day over the course of the week. I knew I wante2014-07-27 19.57.20_finald to use something from the scrap cage at work, and I was immediately inspired when I was allowed to take the engine seal. I wasn’t sure how to incorporate all of the items, so I spent a couple of hours on Friday night and a couple on Saturday just trying different things, cutting, crafting, mashing. When I chopped up the soda can and came out with a sun, I was encouraged. Then I cut up the paper towel roll and made flowers from the rings. Already on track with the idea of a wreath, the Tetrapak and the magazine challenged me. I ended up cutting up the Tetrapak to make flowers to put atop the roll-ring flowers, and then the magazine became the yellow accent flowers as well as the chain swag.2014-07-27 19.57.40_final

Though it doesn’t have multiple uses, I love how it turned out as a decor piece. At first, limiting the project to just five elements was hard, but I’m thankful for the constraint. It helped me to more thoughtfully consider how each would contribute to the overall design. Blending the natural brown and paper bits with the silver technological pieces looks cool to me, as does the juxtaposition of floral mounted upon an airplane engine component. I’m glad I took the week to collect the pieces, and I really appreciate the three days I spent putting them all together. I hope to find a spot in the house to display it.

2014-07-27 19.49.04_final

HOAs and Social Capital

What follows is the introduction and framework for a strategic connectivity plan I am working on using Twitter. The plan I am constructing will use Putnam’s social analysis to identify opportunities to build trust and reputation and use bonding and bridging capital to improve residents’ social experiences. Find me on Twitter: @jaynesayswhat.

Homeowner Associations as a Fertilizer for Community Growth

Homeownership is an exciting and stressful responsibility, but within certain communities, the social benefits that can come along with it have great potential for additional homeownership success. One of these benefits is a built-in community of neighbors composed of potential friends and resources that can be cultivated by a well-run homeowner association. For this strategic plan, I seek to find successful communication strategies that are working in other communities so that I can construct a plan for board members of struggling associations to use as a foundation for positive communication, relationships, and growth across the whole association of homeowners.

Project Description & Goals

I am a resident of a neighborhood comprised of 726 homes. Our community is overseen by a property management company and homeowner association with a board that is made up of five residents and various resident-led committees. Over the year and a half that I have lived in this neighborhood, I have noticed that most neighbors do not attend HOA-organized activities including meetings, social events, neighborhood watch activities, or beautification activities. The board of the association appears to be experiencing a high rate of turnover, negativity from the homeowners, and over-dependence on the property management company. On top of that, there is minimal and often ineffective communication between the board members and the rest of the homeowners.

I am pursuing this project because I believe it is important to love, feel safe in, and be engaged with the community where you live. Not only does a well-organized neighborhood with strong leadership improve property values for the homeowners, it also encourages a strong community by promoting social interaction and interpersonal relationships. I believe it can bring residents out from inside their homes or their backyards and encourage interaction, vigilance, and compassion. I think that improved communication among all stakeholders would contribute to more consistent leadership, increased organization of and participation in community activities, and a more positive residential experience overall.

In building my network, I am targeting homeowner associations and the homeowners, board members, and property managers of which they are comprised. I will also be seeking out apartment and condo managers and some real estate companies and construction companies. Interacting with individuals and groups who have positive and negative experiences with their homeowner associations and property management companies will help me identify opportunities for improvement of my neighborhood’s HOA board. Engaging the Twitter community in the conversation would help to spread the positivity to other homeowner associations and open the door to new ways for HOA boards to communicate and engage with more residents productively.

Community Analysis

So far, I have found surprisingly sparse discussion on Twitter from or about homeowner associations. Specific neighborhood HOAs are especially difficult to find because, I assume, they are not on Twitter at all or they are using the name of the neighborhood to communicate. For my own neighborhood, I have not discovered any engagement yet. Even from the sparse discussion, it is clear that all of those engaged in HOA conversations understand the responsibility of homeownership, and all are protective of owners’ homes as investments. Those pointing out flawed HOAs seek to protect residents from boards or managers that rely too heavily on unfair or oppressive policies, how ever well-intentioned they were when they were created.

As they relate to this topic, those who use the hashtag #HOA most often are people highlighting corrupt, ineffective, or otherwise problematic associations. One of the most outspoken individuals in this area is @Ward_Lucas, an investigative journalist from Colorado. This user has recently pointed out the struggle for several residents across the USA who have wanted to display American flags somewhere on their property. Other users share sporadic tweets about something their HOA did that they disagree with; @ShawnaCoronado shared a link to her blog that tells the story of her HOA disapproving of and fining her for trying a new strategy to combat graffiti on her fence. In general, most HOA posts offer support for arguments against HOAs. On the other hand, the @KuesterCompany, an HOA management company based in Fort Mill, South Carolina, appears to be one of the most active entities representing the positive side of HOAs. They send tweets targeted to HOA boards and to homeowners that provide recommendations for best practices in running a board and for maintaining appealing homes and properties. They are followed closely by @HignellCompany, a property management and construction company based in California that has a similar approach.

In following these and several others in their conversations, communication looks relatively one-sided with more impressions rather than true engagement. Tweets are posted by users, but there is little response, retweeting, or favoriting. I see that many posts originate from or link to the users’ own websites or blogs. The most provocative tweets are those coming from the anti-HOA argument, while the most productive come from the management companies.

Strengths and Challenges

On Twitter, there is a distinct lack of communication regarding HOAs, and what is out there skews negative. It will be difficult to steer the conversation in a more productive direction. Another challenge is that, in general, there does not seem to be a significant presence of homeowner associations on Twitter, only management companies. In discussions with friends, many of their communities have only Facebook and/or neighborhood websites, but Twitter is not something they have ever used.

I have nearly 100 followers on Twitter so far, and a current potential reach of over 1.6 million users according to Twitonomy. My feed includes friends, colleagues, professors, celebrities, authors, scientists, charitable organizations, entrepreneurs, marketing and ad agencies, journalists, and key influencers from LinkedIn. I will have to get creative in finding my curated content and employing the most relevant hashtags to maximize engagement. Adapting to my surroundings and persistence are  strengths of mine, and one I think will work in the Twitterverse. Ultimately, I think that the gap in communication makes HOA online presence an intriguing subject for study.

Theoretical Framework

For this plan, I will be applying Robert Putnam’s social analysis theory and its concepts of bonding and bridging capital, reputation, and trust. As McArthur (2014) asserts, “For scenarios related to internal community building and development of organizational trust and internal reputation, Putnam can provide a window into the community or cultural sentiment of an organization” (p. 57). In the case of homeowner associations, it is vital for the board to encourage a strong, positive community while maintaining trust and a good reputation in the eyes of all residents in the neighborhood. First, creating a board that evokes trust through its good reputation will help to grow the community. Then, through a trusted reputation, the board can increase social engagement by building upon existing bonding capital and taking advantage of bridging capital available through all residents.


References

Ihlen, Ø., van Ruler, B., & Fredriksson, M. (2009). Public Relations and Social Theory: Key figures and concepts. New York, NY: Routledge.

McArthur, J. A. (2014). Planning for strategic communication: A workbook for applying social theory to professional practice.

 

Createsalot

I consider myself a creative person. In the artistic sense, I love to paint, write poetry and creative non-fiction, interior decorate, and accessorize. In the professional sense, I like solving problems, changing old, outdated policies, rules, and habits, and developing new strategies for employee and customer engagement.

When I was younger, I used found objects, leftovers and scraps, or otherwise unconventional items to create new things. Sometimes they became art projects, other times they were inventions, and still others were just new piles of junk to take apart and reuse later. This was a habit that often drove my parents nuts, but I think they really appreciated my creative process because it helped me develop a keen ability for problem solving and adaptability. On top of that, I loved to read, and I always wrote in a journal which I believe helped my coping skills, vocabulary, and ability to use language creatively (contributing to my verbal branding career & copywriting skills). Musical theater, acting, and dance were also interests of mine which, though I pursued them to a lesser degree than visual art and writing, brought me confidence, sociability, and empathy.

These days, I don’t have as much time for the artistic things but find opportunities for creativity where I can. At home, it’s in our decor inside (but someone else please choose our wall paint colors!) or the landscaping outside. It’s in the home-cooked meals and desserts I concoct. It’s also in the parties I plan and decorations and cupcakes I make for them.

At work, it’s in our new marketing and ad campaigns. It’s in our new community service program that I initiated. It’s in every company-wide email I send (including the birthday announcements) and the contests I run. On top of my regular brand management duties, I have been given the opportunity to develop several new communication strategies: internal newsletters, travel reporting procedures, LinkedIn and direct marketing, and customer engagement. There are many outdated processes at the office that I am working to change as creatively as possible – those I hope to report on more deeply here in the future. My bosses and colleagues appreciate my enthusiasm but are apparently terrified of change and trying new things; I will have to find more ways for them to jump out of their comfort zones.